Showing posts with label north wales. Show all posts
Showing posts with label north wales. Show all posts

Wednesday, 4 January 2017

Suzanne Joins the Team

Suzanne has joined the Tommy's Team and will be working at the Ruthin & Chester Salon to meet with demand!  We thought we would ask Suzanne a few questions so that you can get to know our new addition a little better!

Q - How long have you been hairdressing?

A - " I have been hairdressing now for 28 years!  I started when I was young and I knew that this was what I wanted to do as a career.  It's changed so much from when I started and the amount of dedication and business sense it takes to become a well rounded hairdresser is something I think a lot of people would find surprising.  You have to work with numbers, you need to know about chemicals and the reactions they have with different types of colour and products as well as being aware of body language and empathy!  It's not the 'drop-out' subject that so many people believe it is nowadays."

Q - What do you love to do as a Hairdresser?

A- " I love all aspects of hairdressing, but I think my favourite is colouring...no wait...Hair Up Styling...Or maybe Barbering?  It's so hard to choose! I love everything about it!"

Q - How did you first learn about Tommy's?

A - " A friend noticed that you were expanding and suggested that I give it a go!  I think it's important to have progress in your head at all times, not only in your Career but also your skillset. I knew that Tommy's was very forward thinking as a Company so it piqued my interest to see what the opportunities could be here.

Q - What drew you to Tommy's?

A - " The biggest thing that drew me to apply was the evident Teamwork that goes through all the work and messages that I seen on Social Media. I love the idea of being a part of a group of people who evidently love what they do, and it looks like they're a good bunch!  The second was the Countryside!  How amazing is the Salon location?  To be able to look at majestic mountains and rolling countryside whilst still only being half an hour away from a City is just incredible!  I'm looking forward to some long walks!"

Q - What is your favourite part of Hairdressing?

A - " Like I mentioned before it's hard to choose just one!  But I do like colouring.  The evolution of colour recently has been epic!  Balayage is my favourite technique at the moment. The different degrees of it are so brilliant!  Whether it's a soft sun-kissed look or brighter funkier techniques it is a technique that is so diverse and flexible to magnify the style on any Cut or look.

Q - Who is your favourite Hairdresser

A - "This is a difficult one as I think there are some great industry icons out there!  I would probably say for Colour, it has to be Guy Tang. The things he produces are just jaw dropping!  The great thing is that you don't have to copy his work (Mermaid Hair may not go down brilliantly at the office and takes a long time to achieve!) But you can use the looks as inspiration for more wearable and every-day hair.  The other is Paul Stafford.  His looks and Style is very edgy and I do like the fact that you could get away with the majority of his style in real life.  I like to be creative whilst keeping a style manageable.

Q - What are your hopes for our Industry?

A - " Hairdressing has come on light years since I began 28 years ago and I really hope the momentum stays.  Take Barbering for example, it's completely changed from little backstreet shops that were seen as nothing special, into this massive lifestyle choice for men!  From sitting on hard fold up chairs waiting your turn to boutique and tailor made Barbershops that cater for a mans every pampering need!  I think it's incredible!  I also hope that the evolution of colour continues, not just in a fashion related manner but also scientifically.  With the creation of products like SmartBond to help keep the condition of hair whilst it's being coloured, and INOA with it's Oil Delivery System I think it's great that whilst Fashion for colour is demanding more and more brighter and bold colours the condition and health of the Guests hair is also front and centre! "

Q - Time to get a bit off topic....Given the chance, who would you like to be for one day?

A " Haha! This is going to sound weird but I'd love to be Prince Harry!  He seems like he has a great balance of fun and responsibility! He does so much for charity also which I think is incredible! Getting to see the world, meeting so many inspirational people, living in BUCKINGHAM PALACE! Imagine! I'd love to see what goes on behind the scenes with the Royal Family and how it all runs!

Q - What's the one thing you can't live without?
Suzanne with her Family

A - " Apart from my family, as they obviously mean the world to me!  I would have to say my phone...That makes me sound like teenager doesn't it?  Haha, but it connects me to the world and I'm always searching through YouTube for new Styling techniques or following the inspirational Hairdressers on Facebook or Twitter.  In this day and age we are so connected and information is so readily available it's so easy to keep learning, and I think as a Hairdresser you should never ever stop learning!



For a limited time there is an amazing introductory offer with Suzanne for 35% off!  To book you can claim the offer through facebook below, or call the Ruthin Salon on 01824 709977 and quote 'Suzanne Offer'



Friday, 4 March 2016

What would you wear from Fashion Week?

Of course the clothes may be a little out of our price range...However we can take away some fantastic hair looks from the shows and wear those!  Our Top Stylist from the Chester Salon Hanna, has a look at what looks from LFW16 you can take away and make into wearable every day styles!






The show that is on everyone's mind right now is of course Alexander McQueen, and all the hair accessories!
If you are a brave one , mismatch the hair jewelry and put them randomly in the hair, or If you like a more sophisticated look a lá Peter Pilotto . Seen on London fashion week.






















WET LOOK HAIR!
To copy the look , as seen on Simone Rocha LFW, you need to wet your hair and then use a gel , let it dry naturally , simple as that and you will be the coolest on the party!
From our range in Tommys, we recommend "Scruff Me" from L'oreal Techni Art . Get it in your nearest Tommy's salon!





LOW PONY TAIL!
Is it time for a hair wash but you don't have the time ? The low ponytail will save your day! Seen on Proenza Shouler show for NYFW . Take a piece of your hair and wrap around the bobble and make it stay with a clip , for a nice little detail.


















PONY TWIST!
Or go for a ponytail with a twist , spotted on Prabal Gurung on NYFW.  A good hairspray is a really good investment to take rid of fluff and baby hair .  We recommend Kerastase Laque Noire or Coutoure hair spray , available in your local Tommy's Salon!

Wednesday, 13 January 2016

Life in the Fast Lane


No...We're not talking about getting Pole Position in the Salon to get your haircut first!

We know how life can be.  You have to pick up the kids from school at 3:15, you've booked a hair appointment for 2:00 and you are just not sure if you are going to make it in time, what with all the incredible treatments, head massage at Shampoo, and browsing of products you like to do when you are in the Salon.  It should feel like a pampering, indulgent experience.  Not the last sprint of the London Marathon towards the finish line!

Welcome to the Fast Lane.  Here at Tommy's we understand that sometimes taking your time simply isn't practical, and as one of our previous posts said, we never 'squeeze' anybody in.  So what's the solution?  

We Fast Lane your appointment!  Simply arrive ten minutes before your appointment time.  We will take your bill, book your next appointment and send you over for consultation with your Stylist.  So that when your appointment time comes along you have already had that incredible head massage, had a quick peek at the retail that you want to take home to keep your hair in it's best condition, and you can fly out the door confident in the fact that you have had exactly the same level of service but with a 10-15 minute head start!

Want to save even more time?  If your time is limited and you can only visit us on a certain day at a certain time, then we will schedule you in for that day and time at your chosen interval!  Stress free hairdressing!

To take advantage, simply phone your nearest Salon ( visit www.tommyshaircompany.com to find your nearest one!) and ask them to fast lane your appointment!

Got suggestions of how we can continue to improve our service for you? Please visit the website and get in contact to let us know!




Tuesday, 3 March 2015

I just want a trim!

We know how it can be.  You wake up in the morning, walk in to the bathroom and 'BOOM' you're confronted with the image of Bigfoot on a bad  hair day.

The first thing that runs through your head?  "I need a hair appointment!" You have us on speed dial (naturally) so it takes 30 seconds to get through to us.  But...What is that...?  Fully booked?!?! Then we hear the words  "I just want a trim! It won't take long!"

We know how long it takes to deliver our Award Winning Service, and 'squeezing you in' won't give you a quarter of what we aim to deliver.  We deliver what we call 'Swan Service' which means that on the Salon Floor, everything looks graceful and peaceful.  Meticulously simple, almost automatic in fact!  Whilst behind the scenes a lot of work is going into making that Swan look like it's gliding across the water!  So here is how we make it look like a well oiled machine....Call it 'A day in the life of Tommy's'.

08:45am The Front of House Coordinators arrive in the Salon and begin their morning routines.  This includes walking through the Salon detailing maintenance issues, creating task lists for the team during the day, and calculating figures and daily notes to pass on to the team about each Guests likes and dislikes.


09:00 All of our Team Members are trained to always be 15 minutes early for us, as well as outside appointments.  Our morning meetings (called 'Express' Meetings) are held 15 minutes before our first service at 09:30, so everyone arrives at 09:00 if they want to settle in, grab themselves a coffee or tea, and have a chat about what happened at the BRIT or BHA Awards, or whatever the latest news may be!

09:15 - The Team are in full uniform, ready to have the meeting of what awaits them in the appointment book that day. Everyone who is on the floor that day is present, from Manager to Assistant, to hear what is coming up in the day, with each Guests like and dislikes, as well as Company wide news from the PR & Marketing Department and Directors as well as the logistics of the appointment book throughout the day.

09:25 - Team Members look through their columns on our computer to make personal notes on each appointment and create an action plan for the day.


09:30 - The Salon comes to life! And the day begins. As you can see by the appointment book, there are lots of appointments on any given day, as a lot of our Guests prefer to book ahead. Every single appointment in this week is pre-booked.   There is very little time in between each appointment.  All appointments include a dedicated consultation time, as well as a little breathing space to fit in the Guests who call to book their complimentary fringe trims.

Our Guest Managers manage the book like a military operation!  This ensures that each Guest gets the full amount of time with their Stylist for their Service.  They have a handbook filled with policies and procedures to follow, which help keep each Salon running smoothly and efficiently.


As you can see, it's pretty tight!  Our Front of House Team are trained to utilise our Salon waiting list, which means that as soon as a cancellation comes up, the list is referenced for the people who have said that they can come at that time or that day.  If you have a flexible schedule, it's obviously a great idea to book your next appointment ahead, and this can be changed with a minimum of 48 hours notice.  But what if you aren't flexible on times and days?  We appreciate people are busy, which is why we offer a scheduling system.  We will put your appointment in at your preferred time, day, and recurrence.  You work late on a Thursday and can't be in the Salon until 6:30pm on your favourite Stylists late night? No problem... We will pop an appointment in for you every six weeks at 6:30 on a Thursday evening, and you confirm the next one as you go.   

So as you can see, we work super hard to make sure that everyone gets a time and date they prefer...All you need to do is book ahead! Whilst we do all the hard work behind the scenes to prevent those Bigfoots creeping into your bathroom mirror :)